Setting up an IMAP account on Android phone or tablet

The following steps are required to configure email on most Android phones or tablets:

1. Locate your Settings icon within your App Drawer.


2. Within Settings, scroll down and select Add Account.


3. Select Email from within the Add account section.


4. Enter your Email Address and Password, then select Next.


5. Select IMAP for Account Type.


6. Enter the following information for Incoming server settings:

Username: Your complete email address
Password: Your email address password
IMAP server:
Security type: None
Port: 143
IMAP path prefix – Leave blank
Then, click Next

7. Enter the following information for Outgoing server settings:

SMTP server:
Security type: None
Port: 25 (if this does not work, try 26)
Username: Your complete email address
Password: Your email address password
Then, click Next.

8. Feel free to name your account and edit the name, then select Done to complete the setup.

What If Both Port 25 and Port 26 Don’t Work?

Some ISPs block both ports, and you will need to follow your ISP’s procedures for sending email. You will typically have one or two choices. Sometimes you may contact your ISP to request that they open port 25. They may do this for you, although many ISPs have begun declining to do so. Some ISPs may require you to use their SMTP servers for all outgoing mail so that they can monitor outgoing email on their network in order to prevent spam. You may still send email from your domain (i.e.; it just needs to be routed through their SMTP servers.  

You’ll want to contact your ISP about which SMTP servers you should use for outgoing email. This information is usually posted on a page of their website. If they have a search box on their site, searching for “port 25” will usually lead you to the relevant information.

Note: For Comcast/Xfinity Internet customers, port 587 is available for use as ports 25 and 26 are blocked on their network.

My Mail Used to Work

Sometimes ISPs change their policies and start implementing blocks to certain ports without informing their customers (other than perhaps a post on their website). Most ISPs post information about Port 25 on their website if they have implemented a policy of blocking it. If sending mail suddenly stops working, this is probably why.

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

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